Global Express Delivery
We ship from the UK to customers worldwide — every working day. Deliveries go by Royal Mail, DHL Express, UPS, or FedEx.
How we ship
Dispatch point: United Kingdom (UK time: GMT/BST; no dispatch on UK bank holidays and weekends).
Urgent orders should be placed before 1pm. However, just drop us a line and we’ll do everything we can to get an urgent order out to you even after this cut-off. We are here to help you meet your deadlines.
Carriers: Royal Mail, DHL Express, UPS, or FedEx.
Speed: Economy, Express, and timed options. We help meet tight deadlines. Express delivery examples: USA 1–3 days (dependent on remote location); UK pre-10am next day.
Customs & Taxes
For most markets, orders are shipped on a DDP (Delivery Duty Paid) basis. This means there are no additional charges at checkout or upon delivery, all taxes and duties are included in the price.
We support DDU and DDP (taxes/duties prepaid). For DDP, we complete the paperwork and prepayment with the carrier so parcels clear faster.
Some countries require recipient IDs (e.g., tax numbers). We’ll advise what’s needed and help you get it right first time.
If taxes/duties aren’t prepaid, local customs will send a link for payment.
Trade terms we can work with, among many others:
DDU/DAP · DDP · EXW · AWB provided · Customs prepaid · Assistance with country-specific IDs (e.g., RFC).
FAQ
Can you deliver to my country? Yes — most destinations are covered via our carriers above.
Who pays duties and taxes? Your choice. We want to do what is best for you, not us. Just let us know.
DDP: we collect and pay them upfront. DDU: the receiver pays before delivery.
How fast is Express? Depends on destination and clearance; it can be next day (pre-10am), or worldwide next day (pre-12pm).
Need something specific?
Email info@caterpillar-red.com or call/Whatsapp 01273 011273. We look forward to hearing from you.