Returns & Exchanges
We keep returns simple.
Returns policy (the short version)
Quite simply, you can return any item(s). There’s no small print to worry about. We’ll process your refund ASAP — no long waiting period.
How to start a return
To return an item, contact us with:
- your order number, and
- details about the product you’d like to return.
We’ll respond quickly with the instructions for returning items from your order.
If you created an account, there is also an automated return process available.
Postage, collection, and what we can do
If it’s most convenient, we can reimburse postage and arrange collection.
Just contact us and we’ll make sure the return service is what you expect.
Refund timing
Once your return is in motion, refunds are processed within 1–2 business days.
Returns vs warranty
If your situation is less “changed my mind” and more “something isn’t right”, our warranty approach is equally straightforward — no hassle, no hidden conditions. To make a claim, contact us with details of the issue and we’ll come back with next steps.