It's simple: we stand behind our product and want you to be completely satisfied. If you experience any issues within the first two years, we'll repair or replace it - no hassle. Your statutory rights are unaffected.
Two-year guarantee Repair or replacement within the first two years.
Make a claim Tell us about the product and the problem.
After two years We're still here to help.
Changed your mind? See returns & exchanges.
Make a claim
- Contact us with details about the product and the issue.
- We'll get back to you promptly with next steps.
We aim to make this process as smooth and straightforward as possible.
After two years
You can still contact us after the two-year guarantee period. Tell us about the product and the problem, and we'll explain how we can help.
Just contact us, and we'll take care of the rest.
Returns and exchanges
If you've changed your mind rather than found a problem, see returns & exchanges.